Our Process

Choose a bag and have FlatRateLaundry handle all your laundry needs

Our process is as simple as 1-2-3! You start by placing your order on our easy-to- use website from your computer, mobile device or tablet.

When you place your order on our website, you will add items to your shopping cart and you will select a pick up time and delivery time.

When you complete your order on our website, you will receive confirmation by email

Pickup

A Flat Rate laundry driver is on their way! For either pick up or delivery, you will receive an email notification approximately thirty-minutes or less prior to their arrival, with your requested Flat Rate laundry Bag, fill it and Flat Rate laundry will do the rest.

Our driver's will pick up or deliver directly from you, the customer, or from your doorman when available.

Cleaning

Our wash and fold laundry service in Miami is like none-other, we will separate your whites and darks; special instructions not a problem.

Every customer's laundry is looked after separately and diligently by our team of washing specialists, which take great care to preserve the quality of your laundry.

Our sophisticated order processing system also alerts our team of any special care or general instructions related to specific items and/or the way that you want your items to be washed or dried.

Our system allows our customers to provide specific instructions for each and every item added to the shopping cart.

Lastly, after a thorough cycle of drying, our team will neatly fold and package your laundry into our branded laundry bags.

Dropoff

Our delivery process is similar to our pick up process.

You will receive an email notification approximately thirty-minutes or less prior to the driver's arrival.

Your laundry will arrive neatly folded and clean, with all items ready to return to their familiar space in your home.

Simple. Easy. Clean